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商务英语:如何用英语打第一通电话

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有人说接电话是被动接受,那么打电话就是主动出击了,那么在商务场合该如何运用专业的英语术语进行打电话呢,下面马上学起来!

商务英语:如何用英语打第一通电话

打电话必备第一句:自我介绍

经典表达:

Hello, this is XXX from human resource. May I speak to XXX?

你好,我是人力资源部的XXX。请问XXX在吗?

举一反三:

Good morning. This is XXX with ABC Company/Department, calling from Beijing/Shanghai. Can I speak to XXX?

Hello. It’s XXX from ABC Company. Is XXX here?

2.打电话必备第二句:说明来电原因

经典表达:

I’m calling in regards to the order XXX made 3 days ago.

我打电话来是为了问一下关于XXX三天前下的`订单的情况。

举一反三:

I’m calling to the annual report.

I’m calling about the contract.

3.打电话必备第三句:Ta什么时候回来?

经典表达:

When can I expect him back?

他大概什么时候会回来?

举一反三:

When will he be back?

When would be a good time to reach him?

When will she be available to take my call?

4.打电话必备第四句:我能留个口信吗?

经典表达:

May I leave a message for him?

我能给他留个口信吗?

举一反三:

Could you please connect me to his voice mail?

I think I’ll leave a message.

5.打电话必备第五句:请Ta给我回电好吗?

经典表达:

Please tell him/her that XXX called and have him/her return my call.

请告诉他/她XXX打过电话,让他/她给我回电。

举一反三:

Please let XXX know I called and have him/her call me back ASAP.

Could you tell XXX to ring me back?

6.打电话必备第六句:我再打过来吧。

经典表达:

I’ll call again later.

我再打过来吧。

TAG标签:#通电话 #商务英语 #英语 #